Returns & Exchanges

At Knot & Rope Supply, we want you to be completely satisfied with your purchase. If your new apparel or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn, unwashed condition.

3

Ship the Items

Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing